1. Go to the TPS Shop website and click on ‘Log in’ in the top right-hand corner of the shop.
2. A login window will appear. Please click on the ‘Register’ button.
3. Enter the required information.
4. Click on ‘Create my account’ to complete the registration process.
1. Go to the TPS Shop website and click on "Shop" at the top.
2. You can select the products and add them to your shopping basket.
3. Fill in all the information according to the requirements and choose the payment method
4. Pay for your order.
5. If the delivery address is outside Germany, you will unfortunately not be able to complete the order
complete the order. Please contact us for a quote for the freight costs.
We apologise for this circumstance, but this is the only way we can offer you the most favourable prices
prices, instead of too high flat rates.
6. If a desired article is not available, you are welcome to contact us for a quotation.
to reserve the next item for you or to enquire about delivery times or availability.
The TPS shop currently supports two payment methods:
Paypal and telegraphic transfer / prepayment bank transfer (TT).
1. Sobald Sie die Zahlung für Ihre Bestellung abgeschlossen haben:
- Sind Ihre Artikel in Summe leichter als 150 kg, werden sie innerhalb von 48 Stunden (Montag - Freitag) versandt.
- Sind Ihre Artikel in Summe schwerere als 150 kg, dann erfolgt der Versand innerhalb einer Woche.
2. Kann die von Ihnen bevorzugte Versandart nicht gewählt werden oder steht nicht zur Auswahl,
z.B. 24h Express, nextday 12, können Sie sich jederzeit mit uns in Verbindung setzen ,um
eine Lösung zu finden.
3. Auf Wunsch bieten wir Ihnen gerne weitere Möglichkeiten an.
This is possible before the goods leave our warehouse. Carry out the cancellation as follows:
Click on "My account" in the shop, then on "My orders".
Select the order you wish to cancel.
You can leave us a message under the order or send us an e-mail
to us. Our customer service will cancel and confirm the order for you.
To find out more about product returns and refunds, please read the
Refund Policy on the TPS Shop website.
Please understand that there may be an overlap in your cancellation and shipping and that the cancellation
shipping and the cancellation may be delayed.
If you require a higher level of technical support, our
technical experts are always at your disposal.